Untold - some of hospitality's incredible tales from around the globe.
- No. of episodes
- 26
- Latest episode
- 2025-12-02
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Ashmore: Leadership lessons from a life in hotels.
This episode of untold traces the extraordinary four decades of Mr. Andrew Ashmore’s career.
Andrew started selling insurance on the streets of London after leaving school in 80/81, and then set up a 'bucket shop last minute airline ticket agency' , but upon asking his banking father in Bahrain for investment, he offered Andrew to come over to Bahrain and get a job there, back in 1983/4.
Andrew's first role at the Gulf hotel was modest, but it laid the foundation for everything else that followed a move to Dubai and the Hyatt Regency proved pivotal. Andrew's talent was recognized and led to formative training in London with the legendary carbon tower concierge, Mr. Andre Demonte, whose exacting standards deeply influenced Andrew's leadership style.
Shifting into sales, Andrew excelled, discipline routines, relentless follow up and client engagement across Hyatts, iconic hotels, postings in Jordan, Jeddah and Jakarta further broadened his experience as he navigated cultural complexity, major accounts and periods of economic crisis. More latterly, his roles in Zurich and London expanded his leadership skills regional scope, and cemented his reputation as somebody that could fill hotels and most importantly, as HYATT”S TRUSTED FIXER.
Today, Andrew and his wife Clare run the Mayfair hotel in Weymouth on England's south coast, and are extremely well known and respected in the hotel and Bed and Breakfast scene have been featured on Channel four's four in a bed (Channel 4 – Series 6 episode 25)
Enjoy untold with Mr. Andrew Ashmore, The fixer!