Psychology of Customer Success

Psychology of Customer Success

Rachel Provan

Humans don’t think and act like computers.  So why are you setting your CS strategy based solely on logic? 

 

Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams.


So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this show is for you. 

 

Where can you listen?

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Episodes

Questions & Answers

How many episodes are there of Psychology of Customer Success?

There are 26 episodes avaiable of Psychology of Customer Success.

What is Psychology of Customer Success about?

We have categorized Psychology of Customer Success as:

  • Business
  • Technology
  • Management

Where can you listen to Psychology of Customer Success?

Psychology of Customer Success is available, among others places, on:

  • Spotify
  • Apple Podcasts
  • Podtail
  • Google Podcasts

When did Psychology of Customer Success start?

The first episode of Psychology of Customer Success that we have available was released 17 December 2023.

Who creates the podcast Psychology of Customer Success?

Psychology of Customer Success is produced and created by Rachel Provan.