Advice from a Call Center Geek!
Thomas LairdAdvice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
- No. of episodes: 217
- Latest episode: 2024-02-22
- Business Technology Marketing